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247 Call Center

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24/7 Real Estate Call Center Services

247 Call Center is a leading real estate call center service provider. Our highly qualified professionals are available 24/7 to help you with all your customer needs. We provide a wide range of services including lead generation, inbound and outbound services, appointment setting as well as post-closing follow-up calls. Our experienced team of agents offers prompt and accurate responses to inquiries from potential clients and customers alike.

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Technical Support Call Center

Our real estate call center services include:

  • Handling customer inquiries about particular properties,
  • Assisting with the scheduling of showings,
  • Collecting data for listings,
  • Providing pricing information for buyers and sellers,
  • Decrease hold times and increase order placement
  • Answering questions about mortgage rates and financial options related to the purchase or sale of a property.

At 247 Call Center, we understand how important it is for real estate agents and brokers to provide excellent customer service. Our team of professionals has the skills and expertise necessary to ensure that all inquiries are handled promptly and efficiently. We stay up-to-date on the latest developments in the industry so you can feel confident that our services are helping you stay ahead of the competition.

REAL ESTATE OUTBOUND CALLING SERVICES​

Our inbound services include:

Live Chat Support Services

The 247 Call team is available to assist customers who have questions or concerns via live chat. Our customer service agents are knowledgeable, friendly, and always ready to help. Our live chat support services can be tailored to fit any business needs and can include proactive engagement, automated responses, and the ability to answer multiple queries simultaneously.

Technical Support Services

We offer technical support services that allow you to offload all of your customer care needs so you can focus on running a successful business. Our team has extensive experience in troubleshooting, resolving customer issues, answering product inquiries, and providing personalized support for each customer.

Phone Answering Services

We provide 24/7 phone answering services with professionally trained operators who are available around the clock to take calls from customers. Our operators are trained to handle customer queries quickly and efficiently and can provide additional information or direct customers to the appropriate department for their needs.

Appointment Setting Services

We offer appointment-setting services that make it easy for businesses to set up appointments with their customers. Our team will contact potential customers and arrange a time and place for them to meet with your representatives. This service helps keep customers informed of upcoming events and helps ensure that they are available when needed.

Call Center Consulting

As part of our real estate call center consulting services, 247 Call provides assistance in creating processes and procedures that help improve the customer experience while also reducing operational costs. We focus on delivering customized solutions tailored to your business’s needs so you can get the most out of your customer service efforts.

Help Desk Services

247 Call’s help desk services provide 24/7 assistance to customers with technical and non-technical issues. Our team can answer customer inquiries, troubleshoot problems, and provide guidance on how to use the product or service in question. We also offer remote access so our representatives can quickly solve any issues that may arise.

Call Screening Services

We understand that not all calls are important or necessary, which is why we offer call screening services. Our team will screen incoming calls before they get to you and filter out any unnecessary ones so you only have to answer the calls that are relevant to your business needs.

Cold Calling Services

247 Call offers cold calling services to help businesses reach out to potential customers. Our team is experienced in prospecting, building relationships, and identifying leads so you can better target your sales efforts and maximize your time.

Order Taking Services

With our order-taking services, businesses can rest assured that their customers’ orders will be taken care of quickly and accurately. Our operators are trained to process orders efficiently and securely, ensuring that the customer gets what they need without any hassle or delays.

Event Registration Services

We provide event registration services for businesses that have events or conferences. Our team is knowledgeable about different event requirements and will ensure that all attendees are properly registered before the event takes place.

Customer Care Services

247 Call provides comprehensive customer care services to ensure that your customers are taken care of in a timely and efficient manner. Our team is experienced in providing personalized customer service and will answer any questions or concerns that come up. We also offer follow-up services to make sure that all customer needs have been met.

Real Estate Outbound Calling Services

Our outbound services include:

Telemarketing Services

Our experienced telemarketers are trained to make customer-specific calls, answer customer questions and complaints, distribute promotional material, and generate sales leads in an effective manner.

Customers Survey Call Services

We have the capability to provide high-quality customer survey call services. This includes preparing surveys, contacting customers, and collecting data from them through telephone or online platforms. The collected data is then analyzed for insights that can help businesses understand their target market better.

Market Research Services/Surveys

Our team of market research experts can conduct detailed surveys to identify trends in consumer behavior and preferences. We use a variety of methods such as interviews and focus groups to gather information that can be used by companies for marketing purposes.

Customer Relationship Win-back

Our outbound customer service team has the expertise to re-establish contact with clients that have been lost due to various reasons. They can help in building a positive relationship and creating loyalty among customers, leading to improved sales and revenue growth for businesses.

Available 24/7​

Advantages of Outsourcing Your Real Estate Call Center Services to 247 Call Center

247 Call's Technical Support Call Center deals with:

Professional and Cost-effective

247 Call Center is the perfect choice for real estate companies looking for a professional and cost-effective call center partner.
Our experienced real estate call center agents have years of industry experience and can handle inbound, outbound, or blended calls with ease. We provide our clients with comprehensive solutions that are tailored to their specific needs and goals.

Lower Labor Costs

At 247 Call Center, we take customer service seriously. Our agents are knowledgeable about the latest trends in the real estate market, so they’re able to answer questions quickly and accurately.
Our real estate call center services use cutting-edge technology and advanced analytics to track performance metrics and ensure quality assurance standards are met. Plus, our flexibility ensures that your campaigns will run exactly as you want them to — whether it’s 24/7 customer service, seasonal promotions, or tracking lead generation.

Staying Up-to-date

Our real estate call center services go beyond just answering calls and taking messages — we can also offer professional advice on marketing strategies and techniques for generating leads and boosting ROI.
We’re committed to staying up-to-date on the latest technology trends so that our clients can benefit from automation and AI integration, making it easier than ever to interact with customers and capture data.

Not a One-size-fits-all Approach

At 247 Call Center, we understand that there isn’t a one-size-fits-all approach when it comes to real estate call center services. That’s why our agents take the time to get to know each client’s unique needs before crafting custom solutions tailored specifically for them.
Our team is dedicated to providing high-quality customer service that not only meets but exceeds our clients’ expectations. With 247 Call Center, you can rest assured that your calls will be handled quickly and professionally.

With 247 Call Center you will never have to worry!

We guarantee availability at all times to ensure customer satisfaction with your services. We will answer all the necessary questions, resolve all the issues, and generate new leads. You will never have to worry about a thing.

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Frequently Asked Questions

What are real estate call center services?

Real estate call center services are specialized customer service solutions tailored to the needs of real estate professionals.

These services provide an additional resource for agents and brokers to respond to inbound inquiries from home buyers and sellers, as well as manage outbound calls to potential leads.

Why should I outsource to a real estate call center?

Real estate call centers offer a number of advantages, such as increased lead conversion rates, improved customer satisfaction scores, better time management for agents and brokers, and lower operating costs.

By leveraging automated systems and trained customer service representatives, real estate call center services can help professionals save time and reach more prospects with their messaging.

What does 247 Call Center offer?

247 Call Center offers a wide range of services, including inbound and outbound call center services, live chat support, email support, social media management, lead generation, and appointment setting.